Thank you for shopping at Tima Studio.
If you are not entirely satisfied with your purchase, we're here to help.
It is important not to expect machine-like consistency from handmade art. Handmade art will be non-uniform and will often have some imperfections. Such imperfections should not be considered defects; rather they are a sign of authenticity that the artwork was really created by hand.
RETURNS
You have 14 calendar days to return an item from the date you received it.
Only regular priced items may be returned or refunded. All sale and discounted items are final sale.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging and needs to have the receipt or proof of purchase.
REFUNDS
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
CONTACT US
If you have any questions on how to return your item, please contact us at .
